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Why Focus on the Experience?

In the world we live today, most users interact and communicate through digital mediums to fulfil daily fundamental needs. Whether ordering a sandwich or catching a cab, enterprises interrelate with their customers and preferred brands through digital applications. Have you paused to think and consider how your enterprise can enrich the experience nuances with customers in a constantly changing digital world?

Kimeka is a specialist digital & customer experiences solution company. By taking a holistic approach to solving digital problems we amalgamate - business need, research, behavioural psychology, emotional feedback, translating features, simple functional workflows, practical technologies, human skills, investments and returns into digital application and product design.

Despite common needs resonating self-similarities, we have learnt from our experience that each digital product comes with varying degrees of fine expectations and overtones. Therefore, we strongly believe we must apply unified design thinking to craft tailor made, world class digital solutions and experiences for our customers and end users.

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What does Kimeka have in store for you?

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Digital Experiences

Transform routine systems and experience the extraordinary with technology that fuses intellect and intuition with application design, field experiences and AI&ML experiences to provide valuable insights and seamless operations.

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Cloud Experiences

Experience digital integration and enhance your cloud experience with solutions such as CloudOps, Managed Cloud 360 and Cloud Security that are perceptive, reliable, seamless and simplify complex business operations

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How can Kimeka add value to your business?

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In an ever-expanding digital landscape, enterprises are dealing with disrupting proactive customer trends, competitive innovation and saturating markets. Enterprises have no choice other than to be persistent in their efforts and attempts to innovate consistently in delivering unparalleled service to boost revenue acquisition, user engagements, customer satisfaction and cumulative growth.

It is no secret that great customer experiences make a business stand elegantly apart. Kimeka helps enterprises achieve customer success through the application of measured empathy from the end user point of view. Thereby, understanding practical challenges in finer detail that are critically mapped with experience and end business goals. Through a robust granular methodology – Grana Service Delivery Framework, Kimeka designs and delivers terrific digital product and application experiences consistently for the Web, Mobile, IoT on the Cloud.

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Kimeka’s Grana Methodology

GRANA is Kimeka’s proprietary user-centric service delivery methodology that helps Establish, Govern, and Connect business experience programs. It is a web and mobility framework focused on delivering a robust experience and smooth user journey with a simple yet dependable platform.

Identify

Identifying business functions & touch points within your organization to design unique experiences, deliver delight, improve business performances, and expand to deeper and meaningful engagements.

Design, Build & Test

Build new responsive applications, products run and integrate applications to solve dynamic problems, engage new customers, and drive new revenues.

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Extend

Cloud & On-Premise applications, and new functionality, maximise and optimise your infrastructure/investments.

Integrate

Seamlessly connect data between your applications be it, cloud, on premise or legacy systems to eliminate data silos and make digital access simple, secure, and scalable.

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